Frequently Asked Questions (FAQs)

Can I place an order for an item that is shown as sold-out?

Yes. It won't be exactly the same item as I don't make the same item twice, but it can be very similar. Please get in contact to discuss.

Where do you ship and what is the cost?

I ship to the UK and Worldwide. All prices shown on the website include postage and packaging to the UK. If you are an international customer, please contact me before placing an order to find out the shipping cost.

Do you provide a gift note?

Yes, I can provide a gift note. Please let me know what you would like to say in the note when you place your order.

Do you accept debit and credit cards?

Payment can be made using Visa, Mastercard, and most major debit and credit cards. Please note that American Express is not accepted.

When will my item be delivered?

Most items are shipped within a week. If you have not received your package or correspondence from us within this time frame, please contact me.

Do you accept custom orders?

Yes! I love working on custom requests or collaborations, big and small. Get in touch with your ideas.

Are there any care recomendations for the pieces I have just purchased?

To preserve their full beauty and extend longevity, my pieces should be washed on delicates.

Do you accept returns?

Please note that I do not offer refunds for 'change of mind' so please consider your purchases carefully.

What if my item arrives damaged?

All of my products are prepared and packed with extreme care. As they are not breakable, they should arrive intact.

How do I get in touch with you?

You can contact me via email at [email protected] or by phone on 07950172499.

Is my information held in confidence?

All confidential information, including credit card details, are held securely. Customer details are not passed on to third parties and are used only in accordance with the Data Protection Act.

Testimonials

I take great pride in crafting beautiful, timeless pieces that blend tradition with contemporary style. Hearing how my work brings joy to others means the world to me—here's what my customers have to say.

I so much enjoy wearing Perennial Weaver's scarves

"I so much enjoy wearing Perennial Weaver's scarves created by Anne Marie. They are all made from original, bespoke designs and woven in intricate ways using great colour combinations of natural yarns and wools. This combination of attributes makes them distinctive and especially important to me given the very limited choice of scarves for males that one typically finds these days in High street stores. Anne Marie's products are most definitely highly recommended for their originality, comfort, stylishness and joy in wearing."

~ Michael, Kingston

The price doesn't reflect the high standard of craftmanship

"I am very pleased with the scarf I bought from Perennial Weaver. The price doesn't reflect the high standard of craftmanship. And I am very pleased that Perennial Weaver only makes unique pieces"

~ Susan, Cheam

Anne-Marie is so passionate about her weaving

"Anne-Marie is so passionate about her weaving. She produces beautifully crafted items. If you are looking for something unique, then Perennial Weaver is for you"

~ Marian, Teddington

I feel your tlc

"I feel your tlc through your beautiful creations"

~ Hilary, Kingston